Total price: $887 USD
• Upfront Payment: $599 USDPimax Prime is a membership program designed to redefine VR ownership by offering affordable access to high-performance hardware, superior software services, and comprehensive customer support. This initiative reflects our commitment to innovation and accessibility, ensuring users benefit from cutting-edge technology with unparalleled service guarantees.
The Prime Membership Fee is payable after receiving the headset through Pimax Play. You can choose to pay for it one time or spread out over 24 months.
After 24 months (or the one-time payment), the entire headset is yours, and you'll never be required to pay for any subscription again. The subscription is tied to your headset, so even if you sell it, the subscription won't reset.
*Price does not include tax
Pimax Prime is a membership program designed to redefine VR ownership by offering affordable access to high-performance hardware, superior software services, and comprehensive customer support. This initiative reflects our commitment to innovation and accessibility, ensuring users benefit from cutting-edge technology with unparalleled service guarantees.
The Prime Membership Fee is payable after receiving the headset through Pimax Play. You can choose to pay for it one time or spread out over 24 months.
After 24 months (or the one-time payment), the entire headset is yours, and you'll never be required to pay for any subscription again. The subscription is tied to your headset, so even if you sell it, the subscription won't reset.
*Price does not include tax
Upfront Payment
We are updating our return policy, starting May 6, 2025. Orders placed before this date will follow the previous one.Every newly purchased Pimax Crystal Light/ Crystal Super/ Dream Air from Pimax.com is covered by a14-day return guarantee, meaning you're free to return your headset and get a refund.Refunds will be issued to the original payment method within3–5 business daysafter the inspection is completed.
If the returned product is not due to a product quality issue, the return shipping cost will be borne by the buyer.
You may choose to purchase the “Return Shipping Assurance” service to waive the return shipping costs.
Returned products will undergo factory-standard inspection and are not sold again as new.
The Crystal Light/Super works with laptops, as long as the laptop has a direct GPU output to MiniDP or USB-C port. You will need an adapter that supports DP 1.4a specification at 8K resolution at 60 Hz. In doubt, open Nvidia Control Panel, go to PhysX settings, and share a screenshot of what you see with our customer support.
Ask through the live chat or Join our discord community
For any technical issue through no fault of the user within the warranty, Pimax will replace the headset at no cost for the user. Any costs, including shipping , are covered by Pimax.
Yes. After 24 months (or if you decide to pay off Prime in one go), the whole headset is yours and you'll never be required to pay for any subscription. The subscription is tied to your headset, so even if you sell it, the subscription won't reset.
You can pay Prime at once and you never have this situation occur. But yes, if you choose for monthly payments, and miss a payment, then the Pimax Play software will stop functioning, until you complete the payment.
No, you don't need to pay any fees, including shipping and restocking fees. It's completely worry-free.
The warranty period starts from the date you receive the product.
GST/VAT is not included in the displayed price. Our pricing is for the product only.
VAT is charged in accordance with local regulations. This is the same for all platforms where Pimax products are sold, including Amazon and our global distributors. The Pimax website guarantees the overall lowest price across all platforms.
The recommended settings include:
However, the minimum requirement for the Pimax Crystal Light is:
Yes, the RTX 3080 is compatible with the Pimax Crystal Light. For flight and racing simulations, you can achieve medium graphics quality by adjusting the parameters.
Yes, the stock controllers are listed on our webstore. You can purchase them later if you want to play games with controllers.
Local Dimming is a technology that enhances the black levels on your screen, making the dark areas even darker. The difference between the 'With Local Dimming' version and the 'Without Local Dimming' version is not only reflected in the hardwares, but also in the software. The purpose of launching Crystal Light is to better cater to the needs of users who pursue high definition but have a low budget. Implementing local dimming technology not only relies on software algorithm support, but also requires mini-LED backlight technology.
Therefore, the 'Without Local Dimming' version of the head display does not have the original backlight configuration.
You can find the steps for setting up multiple monitors with Pimax headsets in this document: Click Here.
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