Pimax Play Tips and Features Overview
To get the most out of your Pimax headset, here we list some of the top tips for Pimax Play, our software for driving your VR headset. These come ...
Total price: $887 USD $858 USD
• Upfront Payment: $599 USD• Prime Fee: $288 USD $259 USD
Payable after receiving the headset and a 14-day trial through Pimax Play.🎁 Limited-time Offer:
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We are updating our return policy, starting May 6, 2025. Orders placed before this date will follow the previous one. Every newly purchased Pimax Crystal Light/ Crystal Super/ Dream Air from Pimax.com is covered by a 14-day return guarantee, meaning you're free to return your headset and get a refund. Refunds will be issued to the original payment method within 3–5 business days after the inspection is completed.
If the returned product is not due to a product quality issue, the return shipping cost will be borne by the buyer.
You may choose to purchase the “Return Shipping Assurance” service to waive the return shipping costs.
Returned products will undergo factory-standard inspection and are not sold again as new.
We are updating our return policy, starting May 6, 2025. Orders placed before this date will follow the previous one. Every newly purchased Pimax Crystal Light/ Crystal Super/ Dream Air from Pimax.com is covered by a 14-day return guarantee, meaning you're free to return your headset and get a refund. Refunds will be issued to the original payment method within 3–5 business days after the inspection is completed.
If the returned product is not due to a product quality issue, the return shipping cost will be borne by the buyer.
You may choose to purchase the “Return Shipping Assurance” service to waive the return shipping costs.
Returned products will undergo factory-standard inspection and are not sold again as new.
The Crystal Light/Super works with laptops, as long as the laptop has a direct GPU output to MiniDP or USB-C port. You will need an adapter that supports DP 1.4a specification at 8K resolution at 60 Hz. In doubt, open Nvidia Control Panel, go to PhysX settings, and share a screenshot of what you see with our customer support.
For any technical issue through no fault of the user within the warranty, Pimax will replace the headset at no cost for the user. Any costs, including shipping , are covered by Pimax.
That depends on the condition of the headset and the reason for the return. For more details, please refer to: https://pimax.com/pages/returns-refunds
The warranty period starts from the date you receive the product.
GST/VAT is not included in the displayed price. Our pricing is for the product only.
VAT is charged in accordance with local regulations. This is the same for all platforms where Pimax products are sold, including Amazon and our global distributors. The Pimax website guarantees the overall lowest price across all platforms.
The recommended settings include:
However, the minimum requirement for the Pimax Crystal Light is:
Yes, the RTX 3080 is compatible with the Pimax Crystal Light. For flight and racing simulations, you can achieve medium graphics quality by adjusting the parameters.
Yes, the stock controllers are listed on our webstore. You can purchase them later if you want to play games with controllers.
You can find the steps for setting up multiple monitors with Pimax headsets in this document: Click Here.
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