In this stage of the launch we have a challenge of both increasing the speed of production while ensuring the quality of the headset and for now we focus on ensuring the quality and speed will have to come later. We are actively working to expedite shipments and will provide weekly updates to keep the delivery plan transparent. Click to learn more.

At Frontier, we introduced the non-local dimming version of the Pimax Crystal Light. This version, while maintaining the same resolution and refresh rates, features a different panel than the local dimming version.Currently, the non-local dimming version is undergoing internal testing and is expected to be a significant addition to our product line. However, supply chain issues have delayed its arrival. Mass production has not yet begun. Here it is the status.

We've stopped taking preorders for the Crystal Light. For customers located in the US, EU, Canada and UK, you can now purchase it directly, with an estimated delivery time of late July. For the rest of the world, we will announce once available for shipping. Click here to check your Estimated Shipping Time.

Great news! The first batch of Crystal Light has already shipped and customers can expect to receive them within one week.

For upcoming batches, shipments will continue in the coming weeks, with an estimated delivery timeframe of 3-6 weeks after shipment.

Join us on Friday, May 31st, 2024 (local time) as we partner with Unbound XR to showcase the Crystal Light. CLICK HERE to Reserve your spot today!

We are excited to announce the Pimax Roadshow 2024, kicking off in Dortmund, Germany! This event promises to be a thrilling exploration of the latest advancements in VR technology, and we want you to be a part of it. Read more about the event.

As we initiate the shipping process, we have sent out email notifications to pre-ordered customers who are eligible to proceed with full payments. Shipments will begin accordingly. For those whose pre-orders were placed after noon on 4/17 (PDT), we kindly ask for your patience. Rest assured, you will receive an email notification once your Crystal Light becomes available for purchase. If you accidentally pay although didn't receive an email, or have other questions, please click to read this Q&As.

We are now processing shipments for the Pimax Crystal Light, starting with the Local Dimming Version. Please note that a shipping notice for the Crystal Light without Local Dimming Version will follow shortly. The first batch will be available to our customers in the USA, European Union, the UK, Australia and New Zealand. Explore the complete Shipping Status.

The Crystal Light is accessible through two flexible payment options: a one-time full payment directly via our official website for immediate access and experience, or a 'Trial Payment, Final Payment' model designed for those who wish to evaluate the product before completing the purchase. Explore the full payment policy for detailed information.