We're incredibly grateful for the enthusiastic response to the Pimax Crystal Light! However, this overwhelming support has also presented us with a temporary challenge.

Due to the higher-than-expected popularity of Crystal Light, we are facing challenges in meeting our previously promised delivery timeframe of 8 weeks. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to fulfill all orders as quickly as possible.

To ensure everyone receives their Crystal Light sooner after paying in full, we're making some temporary changes:

For new orders after June 28th:

To ensure that everyone receives their orders within 6-8 weeks after full payment, we are introducing a partial payment system. Similar to our previous pre-order process, you will only need to pay $30 today when placing your order. Approximately 4-6 weeks later, when your order is under preparation for shipment, we will automatically charge the remaining balance (you will receive another email confirmation at that time). If you wish to cancel your order, you can do so at any time before the shipping processing period, using the cancellation link provided in your order confirmation email.

For existing orders:

For existing orders, we're committed to fulfilling your orders as quickly as possible. For those who have already made payments, we expect to deliver your Crystal Light based on the Pimax delivery information.

We understand this may cause some inconvenience, and we deeply apologize for any disappointment. We're working diligently to increase production capacity and get Crystal Light into your hands as soon as possible.

Thank you for your patience and understanding as we work through this surge in demand.