Crystal Light Shipment Status Update 07/22

Dear Pimax Crystal Light Users,

We're writing to provide an update regarding your order fulfillment. While we're pleased to report that the majority of our shipments are still on track for timely delivery, we've encountered temporary delays due to a shortage in supply.

Most orders placed before May have already been delivered. Orders placed in May are currently in transit.

Please note that for pre-order customers whose final payments are received after the factory's initial shipping deadline, we may prioritize your order in the next shipment batch.

 

Pre-ordered Date Manufacture Delivery Time Estimated Time of Arrival
(US/CA/EU/UK/AU/NZ) 		Switzerland/Norway Other Regions
4.16 (First Batch) Start from 5.27 Delivered W4 of July- W2 of August Payment will start from the end of July
4.17 to 4.20 Start from 5.27 Delivered
4.21 to 4.28 Start from 5.27 W4 of June- W3 of July
(95% delivered)
4.29 to 5.15 Start from W2 of June W4 of July - W2 of August
(45% delivered)
5.16 to 5.30 Start from W3 of June W2 - W3 of August
5.31-6.28 Start from W2 of July W3 of August - W1 of September W3 of August - W1 of September
6.28-7.19 Start from W1 of Aug W3 of Aug- W2 of September W1 of September- W2 of September

The estimated times mentioned above are approximate. Due to factors like customs procedures, logistics, and warehouse processing capacities in different regions, arrival times may vary. We will do our best to expedite the delivery process.

We will confirm your address before shipping. If you have any changes or vacation plans, please contact support@pimax.com. Here is our notification process:

  1. Order Confirmation: Automatically sent after placing an order.

  2. Address Confirmation (requires a reply): Sent when goods are about to arrive at the overseas warehouse.

  3. Tracking Number Update: Notification of shipment (automatically sent by the system).

Additionally, if you have any questions or concerns before placing the order, our Live Chat bot is always available to assist you.

 

Thank you again for your support.

Best regards,

The Pimax Team