Pimax Dream Air & Crystal Super — Production & Shipping Update

Updated on
Pimax Dream Air & Crystal Super — Production & Shipping Update
We know this journey has taken longer than any of us would have liked, and we want to start by sincerely thanking you for your patience. The delays have not been lost on us, and we genuinely appreciate every one of you who has stuck with us through this process. Today, we are happy to share that the wait is finally paying off.

Production for our three micro-OLED headsets is now well-under way for some time, and we're happy to report that all Dream Air (SLAM & Lighthouse version) and Crystal Super micro-OLED pre-orders placed before April 30th have been fully produced. Orders placed in May are also moving through production rapidly as we accelerate toward global fulfillment. This is a massive milestone, and it reflects the enormous effort our entire team has poured into getting these headsets produced and then quality checked, to get them into your hands.

The Feedback Has Been Extraordinary

The Dream Air units already in the hands of our community have generated some of the most enthusiastic responses we have ever received. Nearly unanimously, Dream Air owners have described being completely blown away by the sharpness and lens performance. That kind of feedback means everything to us — it tells us that the years of development behind our micro-OLED optics have delivered exactly what we set out to achieve.

Faster bulk shipment

To get your orders to you as quickly as possible, we have made the deliberate decision to ship via air freight rather than slower surface options. This comes at a significantly higher cost to Pimax, but it is the right call. Fulfilling your pre-orders sooner is the priority, and we are committed to backing that up with action.

On the Road to Global Stock

With the bulk of pre-orders now produced and shipping, we are steadily working toward stocking these headsets at fulfillment centers around the world. Starting July 1st, we expect to be able to offer local delivery within just a few days of ordering — meaning if you haven't placed your order yet, that wait won't be long at all.

Shipping Timelines by Region

The tables below outline estimated shipping windows for the US, Canada, EU, UK, Australia, and Japan. Other factors may also affect delivery times, such as incomplete address data or verification. If your region isn't listed, please reach out to our customer support team as timelines may vary slightly by location.

Dream Air (Lighthouse)

Pre-ordered Date Production time Estimated time of arrival
before 30th of April produced Around June 15
month of May end of May Around June 25
month of June scheduled Ships within 3-4 weeks
July onwards scheduled Local delivery

Dream Air (SLAM)

Pre-ordered Date Production time Estimated time of arrival
before 30th of April produced Around June 15
month of May end of May Around June 25
month of June scheduled Ships within 3-4 weeks
July onwards scheduled Local delivery

Crystal Super micro-OLED

Pre-ordered Date Production time Estimated time of arrival
before 30th of April produced Around June 10
month of May end of May Around June 25
month of June scheduled Ships within 3-4 weeks
July onwards scheduled Local delivery

 

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