If you are located in the United States, Canada, the United Kingdom, the European Union, Australia, or Japan, similar to Amazon, your order will be shipped from our local warehouses first if there is in stock there. In addition to this, we offer a range of services that go beyond what Amazon provides:


Payment & Installment support
We accept major payment methods: VISA, Mastercard, Discover, AMEX, PayPal, Apple Pay, and Klarna.
Payment with a credit card may be declined by your bank. If this happens, you can attempt to communicate with your bank to authorize the payment. However, we strongly recommend using PayPal as our preferred payment method.
*With Pimax’s “Buy Now Pay Later” service, you may do monthly payments as low as $73.79/month* for over 24 months when you purchase Crystal. Rates from 0-36% APR based on your credit. For example, a $1,599 Pimax Crystal Beyond might cost $73.79/mo over 24 months at 10% APR. Pay Monthly is subject to consumer credit approval. Payments may change based on shipping, taxes, updates to your purchase, or missed payments. Offer availability depends on the merchant and may not be available for subscriptions or recurring payments.
The order process progress:
1. Order received
2. Confirm the shipping address and Tax note
3. Shipment
For fast shipment, please reply to the confirmation email with subject: [Need Reply] Shipping address and Tax note confirm as soon as possible.If you didn’t receive the email, please contact us at online@pimax.com or support@pimax.com to check the order status.