Last Chance: Crystal and Crystal-Sim, up to $160 OFF | Shop Now
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Pimax Crystal

The Highest Clarity VR Headset in the World

$1,439.00 - $1,538.00 Excl. tax

Or as low as $73.79/month* for over 24 months. Learn More*.

The $160 discount will be automatically applied at checkout.Please note that coupons will not apply to this offer. 

The Crystal is eligible for the 12K Trade-in Program for up to $800, Learn More.

Features
•  Resolution: 2880 x 2880 pixels per eye
•  72Hz/90Hz/120Hz refresh rate modes
•  35 PPD for unrivaled visual clarity.
•  Tracking with external cameras, optional lighthouse faceplate available
•  Local dimming enhances dark areas while preserving vivid colors.
•  Premium glass lenses included in the box and for expanded FOV.
•  Tobii eye tracking enables auto-IPD and dynamic foveated rendering.
•  Enjoy comfort with balanced weight and reduced facial pressure.

Shipping
Free 5-day shipping to the US, UK, EU, JP, AU, and Canada from the local warehouses
For the rest of the world: ships in approx. 3-5 days upon receipt.

Click HERE for the initial setup guide.

Click HERE for the In-Depth Setup Video Guide: the software and connection setup process, everything from OpenXR to PimaxXR and the Pimax Play software, a comprehensive look at what it takes to get the Crystal up and running on your PC.

The 15mm will be shipped within 4 weeks from local warehouse in US/EU/UK/CA/AU/JP,others shipped from China.

15mm Facial Foam For Comfort Kit

  • Size:15 mm
  • 大きな表面積
  • 顔全体にかかる圧力を均等にし、最適な使い心地を実現
  • 取り付け、清掃が簡単
  • Compatible with Pimax Crystal/Crystal-Sim/8KX,8K PLUS,5K Super, and so on.
  • Ship within 4 weeks.

コンフォートキット専用フェイスフォーム

  • Size:11mm
  • 大きな表面積
  • 顔全体にかかる圧力を均等にし、最適な使い心地を実現
  • 取り付け、清掃が簡単
  • Compatible with Pimax Crystal/Crystal-Sim/8KX,8K PLUS,5K Super, and so on.
  • Only Available in the US, CA, UK, and JP.

Pimax Crystal 1 Year Extended Warranty

Extend the protection of your Pimax Crystal or Crystal Sim for an additional 12 months beyond the standard warranty period and enjoy worry-free ownership.

Available for purchase by all customers, both new and existing Crystal owners from the Pimax website store.

 

Sign in Complete your order and earn up to 1,436 Points.

Fast Shipping
Get it in 7 Days for Most Countries and Regions

Return Service
Under 15 Days

Rewards Club
Earn Points & Get Benefits

Official Support
Assistance with Setup and Troubleshooting

FAQs

Q1. What’s Included in the Box

– The Crystal headset
– Controllers x 2
– Type-C Cable x 2
– DP Cable x 1
– Charging Dock x 1, battery x 2
– Screwdriver, Screw, Lens cloth
– Quick guide booklet, after-sales service card
– Power & Connection HUB Kit

Q2. Shipping Info

Free Shipping – We provide free 5-day shipping to the United States, UK, EU, Japan, Australia and Canada from the local warehouses.

For the rest of the world, we offer international shipping, which will be shipped in approx. 3-5 days upon receipt.

Shipping Area – We currently ship to below areas:
North America: United States and Canada
Europe: EU region, United Kingdom, Norway, Switzerland
Oceania: Australia & New Zealand
Middle East region
Asia: Singapore, Malaysia, Thailand, Philippines, Japan, Mainland China, Taiwan and Hong Kong.

For orders out of the US, UK, EU, JP, AU or Canada, the order process will be:

1. Order received
2. We will email you to confirm the shipping address and tax notes
3. Shipment

To help us process your order faster, please reply to the email with subject: [Need Reply] Shipping Address and Tax Note Confirm at your earliest convenience. If you didn’t receive the email, please contact us at online@pimax.com to check the order status.

Q3. Taxes and Duties

– USD purchasers, tax may be collected upon delivery if required depending on the local customs,US ans CA can be shipped from the local warehouse;

– For EUR, AUD, and JPY purchases, a mandatory VAT/GST will be automatically added to your cart total at checkout. We will ship the product from your local warehouse if it is available, otherwise it will be shipped from China. No additional taxes or fees will be required.

Q4. Payment Methods

We accept major payment methods: VISA, Mastercard, Discover, AMEX, PayPal, Apple Pay, and Klarna.

Payment with a credit card may be declined by your bank. If this happens, you can attempt to communicate with your bank to authorize the payment. However, we strongly recommend using PayPal as our preferred payment method. If you encounter any payment issues, please use “online chat” to communicate with us, we are here to help.

Q5. Installment

*With Pimax’s “Buy Now Pay Later” service, you may do monthly payments as low as $73.79/month* for over 24 months when you purchase Crystal. Rates from 0-36% APR based on your credit. For example, a $1,599 Pimax Crystal might cost $73.79/mo over 24 months at 10% APR. Pay Monthly is subject to consumer credit approval. Payments may change based on shipping, taxes, updates to your purchase, or missed payments. Offer availability depends on the merchant and may not be available for subscriptions or recurring payments.

Klarna is available in the United Kingdom, Germany, Sweden, Norway, Finland, Denmark, Austria, Netherlands

PayPal Pay Later is available in: United States, United Kingdom, France, Spain, Italy, Australia

Click here to learn more: https://pimax.com/installment/

Q6. Warranty Policy

Click here to learn more: https://pimax.com/service-policy/

They also like the Pimax Crystal

FAQs and Tax Notes

Fast Shipping
Get it in 7 Days for Most Countries and Regions

Return Service
Under 15 Days

Rewards Club
Earn Points & Get Benefits

Official Support
Assistance with Setup and Troubleshooting

FAQs

Q1. What’s Included in the Box

– The Crystal headset
– Controllers x 2
– Type-C Cable x 2
– DP Cable x 1
– Charging Dock x 1, battery x 2
– Screwdriver, Screw, Lens cloth
– Quick guide booklet, after-sales service card
– Power & Connection HUB Kit

Q2. Shipping Info

Free Shipping – We provide free 5-day shipping to the United States, UK, EU, Japan, Australia and Canada from the local warehouses.

For the rest of the world, we offer international shipping, which will be shipped in approx. 3-5 days upon receipt.

Shipping Area – We currently ship to below areas:
North America: United States and Canada
Europe: EU region, United Kingdom, Norway, Switzerland
Oceania: Australia & New Zealand
Middle East region
Asia: Singapore, Malaysia, Thailand, Philippines, Japan, Mainland China, Taiwan and Hong Kong.

For orders out of the US, UK, EU, JP, AU or Canada, the order process will be:

1. Order received
2. We will email you to confirm the shipping address and tax notes
3. Shipment

To help us process your order faster, please reply to the email with subject: [Need Reply] Shipping Address and Tax Note Confirm at your earliest convenience. If you didn’t receive the email, please contact us at online@pimax.com to check the order status.

Q3. Taxes and Duties

– USD purchasers, tax may be collected upon delivery if required depending on the local customs,US ans CA can be shipped from the local warehouse;

– For EUR, AUD, and JPY purchases, a mandatory VAT/GST will be automatically added to your cart total at checkout. We will ship the product from your local warehouse if it is available, otherwise it will be shipped from China. No additional taxes or fees will be required.

Q4. Payment Methods

We accept major payment methods: VISA, Mastercard, Discover, AMEX, PayPal, Apple Pay, and Klarna.

Payment with a credit card may be declined by your bank. If this happens, you can attempt to communicate with your bank to authorize the payment. However, we strongly recommend using PayPal as our preferred payment method. If you encounter any payment issues, please use “online chat” to communicate with us, we are here to help.

Q5. Installment

*With Pimax’s “Buy Now Pay Later” service, you may do monthly payments as low as $73.79/month* for over 24 months when you purchase Crystal. Rates from 0-36% APR based on your credit. For example, a $1,599 Pimax Crystal might cost $73.79/mo over 24 months at 10% APR. Pay Monthly is subject to consumer credit approval. Payments may change based on shipping, taxes, updates to your purchase, or missed payments. Offer availability depends on the merchant and may not be available for subscriptions or recurring payments.

Klarna is available in the United Kingdom, Germany, Sweden, Norway, Finland, Denmark, Austria, Netherlands

PayPal Pay Later is available in: United States, United Kingdom, France, Spain, Italy, Australia

Click here to learn more: https://pimax.com/installment/

Q6. Warranty Policy

Click here to learn more: https://pimax.com/service-policy/

They also like the Pimax Crystal

Customer Reviews

Based on 83 reviews
63%
(52)
18%
(15)
10%
(8)
4%
(3)
6%
(5)
1
1.w.
FOV smaller than 8K X

As for the visual quality the Crystal is the best I have ever experienced. The clarity is truly outstanding! Bravo! Coming from the Pimax 8kx, which I have used mainly in normal FOV, and lately in small FOV to prepare myself for the Crystal's smaller FOV. However I was a bit shocked on how much smaller the Crystal FOV felt. But I am sure that I will have to get used to it. It would be nice to have wider FOV lenses once they become available.
The weight of the package did surprise me a little, but the balance of the headset is so good, that I cannot complain.

t
t.t.
I would give 8.5 out of 10

The visual quality of the Crystal is exceptional. The resolution is high, providing crisp and clear images that greatly enhance the immersive experience. The Field of View is also good, offering a good viewing angle. This makes the VR experience more realistic and less restrictive
The initial setup of the Crystal was a bit challenging, but any issues encountered were promptly addressed by the Pimax support team, making the process ultimately manageable. The headset and controller tracking perform well, providing accurate and responsive interactions within the VR environment.
The Crystal headset is on the heavier side compared to some other VR headsets on the market. However, its design is well-balanced and comfortable, which helps to mitigate the impact of its weight during extended use.
The battery performance of the Crystal is good, providing around 4 hours of use on a single charge. While this is sufficient for most sessions, it would be even better if the battery life could be extended further to accommodate longer uninterrupted VR experiences.

G
Gerald Burchell
Very statisfied, better than expected

There were delays and some poor communication but is it worth the wait? Absolutely.
Quality is best I have tried, I did reddit post comparing all my 12-13 headsets I owned over the years and Crystal took my 1st spot, infact it's in a league of it's own there in quality, FOV I was hoping a bit better I will say, my expectations were high as numbers in specs were high, reviews brought down my expectations, and I was hoping to be better than PSVR 2 at least but it was just tiny worse or maybe on par I will say, so a 10-20% FOV improvement would have made it perfect.
As for Weight I learned from 8KX that even heavy headsets can be comfortable and it was one of my most comfortable to wear, Crystal I will say slightly worse due to face cushion, it's thinner than 8KX comfort kit so it puts a pressure on forehead and sides area more than it should even if I don't make it tight, the face cushion of 8KX have more coverage area so maybe that's why it was better..... So what I did I swapped face cushion and now it's more comfortable using comfort kit of 8KX but FOV slightly became less and it seems sometimes it doesn't detect me wearing it so screen goes standby (off).

P
Patrick Olson
its not ready yet

with it not connecting, getting stuck in a connecting loop an issue that is well known and not fixed yet. for $1,700.00 and if your AMD there is no eye tracking it just don't feel ready yet the lighthouse tracking is great and the visuals too.
I Hope they work with amd on the vr problems..

R
Ronald Perez
Overall a great product, support has been very responsive and helpful

The Crystal's visual quality is outstanding. By far the best visuals I've had in VR, ever. The FOV is pretty good as well.
Setting up the device wasn't too bad. I ran into one issue setting it up, which was that I have 3 monitors hooked up. I moved one to a second video card, though it took me a bit to figure this out. Perhaps this could be in an FAQ for setup?
Headset tracking is very good, controller tracking not so much. It's the biggest drawback to the Crystal at the moment. I'm waiting on the Lighthouse faceplate to address it.