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Pimax 12K QLED Trade-In Program
Trade-in Value and which headsets are eligible:
- Any Existing Pimax headset can be traded-in.
- Trade-in value is what you paid for only headset itself.
- If the audio strap came pre-installed the price with the audio is used.
- No accessories can be traded-in.
- Only 1 headset can be traded per transaction.
- There is a Limit 1 12K QLED headset per customer.
- Value cannot be greater than the MSRP of the headset.
Required Information to qualify:
- You must have proof of purchase that contains the price you paid, where you bought it and the date.
- Purchases from eBay are OK provided that you can provide the receipt.
- You will have to register via a trade-in portal we launch in 2022.
- You must be located in North America, The EU, The United Kingdom, Australia, New Zealand, Japan, South Korea or China to qualify.
- Program ends 12 months after the first 12K QLED Shipment.
When and Where Do the Trade-in’s need to be shipped?
- The local freight for the shipment to the collection point is borne by the trade-in customer.
- You do not have to ship your headset to China, we are using collection points listed below.
- Collection Points will be located in: The United States, United Kingdom, European Union, Japan, South Korea, New Zealand, Canada, Australia;
- We can allocate additional collection points if needed at a later date.
- Once registered you will be notified 2 weeks before an 12K QLED that is allocated to you is ready to ship.
- Your new headset will not be dispatched until we have received the trade-in headset and inspected the contents of your package to ensure it is the headset you registered for the trade.
- Shipping will occur primarily from the collection points.
Coupons that CAN be added:
- The original 8K to 5K+ coupon is worth $100
- Wireless module coupon is worth $100 and we are doubling it’s value to $200.
- Both coupons can be stacked to have an additional $300 deduction.
- Other coupons (except cash coupons for refunds) cannot be used in stacks;
Questions and Answers:
- If I wish to purchase more than one 12K QLED headset via this trade-in program, what should I do?
You may need to contact with our customer service rep.
- If I live in the Brazil does this prevent me from participating in this program
No. We are considering more regions for Phrase 2.
- I backed 2 Kickstarter Projects, can I enjoy the the stack discount of 2 wireless coupon?
Please contact our customer service team about this or any other issue related to coupons. As a general rule coupons cannot be used in any manner other than what is described in the program details.
If you have further questions, please don’t hesitate to contact our online customer service
Your Pimax Team.